Expert Customs Brokerage Backed by 40+ Years of Proven Experience
Delivering fast, compliant, and reliable customs solutions for Canadian importers across every major port of entry.
About Us
Integrated Customs Services (ICS) is a trusted Canadian customs brokerage dedicated to helping businesses move goods across the border with confidence.
With over four decades of industry experience, we provide efficient, compliant, and cost-effective customs solutions tailored to the needs of importers of all sizes.
Our Approach
At ICS, we believe customs brokerage should be clear, predictable, and supportive - not overwhelming.
Our approach is built on three core principles:
1. Accuracy & Compliance
Every document and classification is handled with precision to reduce delays, penalties, and unexpected costs.
2. Clear Communication
Our team delivers straightforward updates and guidance so you always know what’s happening with your shipment.
3. Reliable Support
We’re available around the clock to help with urgent shipments, regulatory changes, or time-sensitive issues.
Proactive, Customer-Focused, and Compliance-Driven
The team Meet the leadership of our Professional Team
Janna Streef, QCB (P), CCS
Janna Streef is the Founder and Owner of Integrated Customs Services Ltd., a trusted customs brokerage firm based in Woodstock, Ontario. With over 40 years of experience as a Qualified Customs Broker with a Professional Designation as well as her Certified Customs Services, Janna has been a strong leader in the industry, helping businesses navigate the complexities of international trade.
For more than 26 years, she has successfully operated Integrated Customs Services Ltd., providing expert guidance on customs compliance, import/export regulations, and trade facilitation. Her deep industry knowledge and commitment to client success have made her an exemplary resource for businesses looking to streamline cross-border operations. Janna leads a dedicated team of trained professionals who work together to provide exceptional care and service.
Shanson Armstrong, P, CCS
Shanson is an accomplished customs brokerage professional with more than 20 years of experience in the industry. She holds the CCS (Certified Customs Specialist) designation and has recently passed her professional examination with the Canada Border Services Agency, achieving her Custom Broker Professional designation. Her career is defined by deep regulatory knowledge, professionalism, and dedication to customs compliance. Shanson leads a dedicated team of trained professionals who work together to provide exceptional care and service.
Trusted by clients
Nationwide Customs Expertise
ICS provides full-service customs brokerage and advisory support across every major Canadian port of entry, including:
Customs clearance (land, air, marine)
HS tariff classification
Duty deferral and duty relief support
CUSMA compliance and documentation
ISF and U.S. filing support
Export documentation
RIV submissions
Guidance through CARM
Creation of import/export documents (CCI, declarations, etc.)
Our team manages every detail so your goods move without interruption.
Ready to Work With a Brokerage You Can Rely On?